6 Ways Customer Service is the Untapped Revenue Machine
The potential impact that good customer service can have on a company’s bottom line has long been underestimated. Yet, while the tide is surely turning, many companies are still working to optimize their service to unleash the full force of what good customer service can bring. In this eBook, customer service expert and New York Times best-selling author, Jay Baer, helps to break down the most important areas companies can focus on and an easy-to-follow action plan to turn great service into real revenue, while delivering first-class customer service.
Download our latest eBook, “6 Ways Customer Service is the Untapped Revenue Machine” to gain insights on how customer service has and will become your greater differentiator. In this eBook, Jay also discusses the psychology behind the expectations of today’s customers, and where companies have opportunities to better meet these expectations.
Your customers are talking—Are you listening?
Get the 2019 Customer Expectations Report to see what it is your customers want from customer service.Download the Report