Pull customer in product feedback directly into Gladly to build beautiful, long-lasting relationships.Get Started
Customer Satisfaction Surveys (CSAT Surveys) are a great way to find out where you stand with your customers—where you’re doing great, and where there might be room for improvement.
Automatically Gather Feedback
With the Delighted integration, you can pull customer feedback directly into a customer’s conversation Timeline in Gladly so agents have a full view of customer satisfaction in a single location.
Give agents valuable insight
With a customer’s CSAT survey results available right in the Customer Timeline, agents are armed with insight they can use to make a customer’s experience better, or address any concerns they expressed.
Not what you’re looking for?
Build it. Don’t see what you need? You can build anything you need with our API. And once you’ve built it, we’ll test it and add it to the list.