We’re thrilled and honored to be on Business Insider’s latest list of The 19 Hottest San Francisco Startups to Watch in 2018.
At Gladly, we have a big, hairy, audacious goal to fundamentally shift the way companies and customers talk to one another – so tickets and case numbers become a thing of the past, and customers are treated as people not numbers. In our dream world, companies use Gladly to drive stronger, more personal relationships with their customers and agents are empowered to have natural, empathetic conversations while being way more productive. It’s incredibly exciting to see that vision, and the hard work behind it, being recognized.
We look forward to continuously pushing the boundaries of what customer service looks like in the future, and make ourselves worthy of our spot on the list. And, if you happen to be in the market for a new customer service platform, get in touch with Katie – she’ll gladly help to get the conversation going.
Your customers are talking—Are you listening?
Get the 2019 Customer Expectations Report to see what it is your customers want from customer service.Download the Report