What all the buzz is about
There were some great startups that launched in 2016 and Business Insider compiled a list of the ones that topped the list. Gladly was featured and in great company. Click to read more: The 27 best startups that launched this year, Business Insider
December 3, 2016
Business Insider interviewed VC’s across the industry to put together a list of the top enterprise startups expected to boom in 2017. Jerry Chen of Greylock called out Gladly for our modern approach to making customer service better for B2C companies. Click to read More: 38 Hottest Startups to Watch in 2017, Business Insider
Great interview with the American Marketing Association about how Gladly is solving the 21st century challenges of customer support. Read the article at https://www.ama.org/publications/MarketingNews/Pages/10-minutes-with-joseph-ansanelli.aspx
Emily asks “So what makes Gladly’s Customer Service tech so special?” Check out the interview on Bloomberg West.
June 21, 2016
Gladly is emerging from stealth with $27 million in funding. It’s comforting when a customer service representative remembers your name, at least it is for me. But most call centers organize interactions by “tickets” or “case numbers.” That’s something that two-year-old startup Gladly hopes to change. The San Francisco-based cloud software company emerged from stealth […]