Author: Micah Solomon

July 18, 2019

Building A Home For Your Customer

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Building a home for your customers

Making customers feel at ‘home’ with your service is key to unlocking long-term customer loyalty   (This post was written by best-selling author, and customer service and experience consultant, Micah Solomon. Read more from Micah on his customer experience-focused Forbes column.)   Whether your business exists in a physical space or not, the concept of […]