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Yotpo

Yotpo, the leading eCommerce marketing platform, helps thousands of forward-thinking brands accelerate direct-to-consumer growth. Yotpo’s single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting customer experiences

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Display Yotpo product reviews and customer loyalty information in the Gladly customer profile.

Keep it personal

Surfacing the loyalty status and product review history provides the customer service agent with additional information and context about the customer that enables them to have a more personalized conversation.

Get your most loyal customers into the right hands

Create routing rules based on loyalty data to route VIP customers to a specific team, for example.

Drive agent efficiency

Allow agents to perform Yotpo actions directly within Gladly.