Recurly

Recurly is a leading subscription management platform, empowering businesses to build, scale, and adapt with ease. Trusted by thousands of companies, Recurly simplifies the complexities of subscription billing so you can focus on delivering exceptional customer experiences.

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Gladly’s integration with Recurly leverages AI to automate common customer requests, making subscription management seamless and efficient. With this integration, customers can easily access subscription details, update preferences, cancel subscriptions, and make changes — all without contacting support. By automating these tasks, your team can focus on high-value interactions, enhancing customer satisfaction while providing a smooth, self-service experience.

Seamless automation

Automate routine subscription requests — such as updates, cancellations, and preference changes — reducing manual effort and improving operational efficiency.

Increased agent productivity

Free your support team from repetitive tasks, allowing them to focus on complex issues and high-value customer interactions.

24/7 AI-powered support

Provide always-on assistance, ensuring customers can manage their subscriptions anytime without waiting for an agent.

Enhanced customer experience

Give customers intuitive self-service tools for faster resolutions, reduced wait times, and a smoother subscription management experience.