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HubSpot provides a cloud-based marketing and sales software platform. The platform features integrated applications to help businesses attract visitors to their Websites, convert visitors into leads, close leads into customers and delight customers so that they become promoters of those businesses.

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With the Hubspot integration, when a new contact is created in Hubspot, a customer profile is automatically created in Gladly pulling over the customers name, email, and phone number. You also have the ability to pull other contact attributes into the Gladly customer profile (e.g. customer birthday, “customer since” date, etc.) but will need to contact your customer success manager in order to get those fields created in your Gladly account.

How To Get Started?

This integration is powered by Zapier. In order to use this integration you will need to subscribe to Zapier’s services independently of your Gladly subscription. Once subscribed, press the “Get Started” button for set-up instructions.