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DocuSign offers e-signature solutions that enable businesses to digitally prepare, execute, and act on agreements with their customers.

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With the DocuSign integration, when customers signs a finalized agreement through DocuSign, the completed document will appear in the customer’s conversation timeline in Gladly along with a timestamp.

More Agent Context

By pulling customer agreements and contracts directly into the customer conversation timeline, your agents have more context around the specifics details of customer terms without having dig through mountains of folders and PDFs while putting your customers on hold.

How To Get Started?

This integration is powered by Zapier. In order to use this integration you will need to subscribe to Zapier’s services independently of your Gladly subscription. Once subscribed, press the “Get Started” button for set-up instructions.