< Gladly Integrations

Corso

Corso enhances the customer’s post-purchase experience through automated self-help tools and services. Streamline the customer return/exchange experience. Provide quick resolutions for customers who experience a package that is lost, damaged, or stolen in transit. Reduce customer service tickets with branded order tracking to improve customer satisfaction with a warranty management portal.

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The Corso x Gladly Integration helps reduce customer experience (CX) workload by allowing easy filing of shipping claims on behalf of customers with just a click of a button. By installing the Corso widget within the Gladly platform, brands can gain valuable insights into customers’ order returns, exchanges, product warranty claims, and shipping issues.

Streamlined Shipping Claims Process

Reduce CX workload with the Corso x Gladly Integration. Easily file a shipping claim with the click of a button on behalf of a customer.

Improved Communication & Claim Visibility

Track ongoing conversations between customers and the Corso Concierge team, along with shipping, returns, and warranty claim requests, all directly within the Gladly Customer Timeline.

Elevated Customer Experience

With all the information and functionality to manage shipping claims all in one place, you can deliver a seamless, integrated experience that demonstrates your commitment to customer satisfaction.

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The Corso x Gladly integration allows brands to view, manage, and create new Corso Shipping Protection claims directly within the Gladly platform. This integration simplifies your CX workflows, improves visibility and communication between the Corso Concierge team and elevates the customer experience increasing customer loyalty.

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