Handbook
Your Secret Ingredient to Stellar Customer Service
3 Industry Experts Share How to Cultivate a Customer Service Dream Team
3 Industry Experts Share How to Cultivate a Customer Service Dream Team
Blake Morgan
Customer Service Futurist, Speaker, Author
“Hire people who will do the right thing when the manager isn’t looking.”
Adam Toporek
Customer Service Expert, Speaker, Author
“Training helps team members act with one mind and speak with one voice.”
Michael Pace
Founder, The Pace of Service Customer Service Director, Rue La La
“Investment is the right process & tech shows top talent you’re serious about growing.”