Handbook
Using Instagram to Drive Revenue Alongside a Great Support Experience

Learn how a channel-independent social support commerce strategy can generate huge returns

Shoppers are using Instagram to buy your products and interact with your brand. In fact, 70% of consumers are discovering new products on the platform–but are you using this channel to its full potential?

Read our latest handbook to learn how Instagram is becoming an integral part of the customer experience and what you can do to maximize its benefits.

Key Takeaways

  • Social Support Commerce – what is it and how can your brand be doing it better?
  • Understand how an integrated, channel-independent approach to customer service can help you tap into Instagram’s 1 billion active users
  • What to look for in the right technology to optimize your social support commerce strategy

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