Help and Education Center

Resources to help you get the most value using Gladly.

Help and Education Center - Academy

Courses and certifications for CX enthusiasts and Gladly users.

ACADEMY

Help and Education Center - Support

Support and Services Package tailored to meet your needs.

PACKAGES

Help and Education Center - Help Docs

Find in-depth product documentation and help information.

HELP DOCS

Gladly Academy

Free, on-demand training and certification program for CX professionals, enthusiasts, and Gladly software users providing radically personal service.

Gladly Academy in one minute

X
Get Certified

Get Certified

Support Hero – Attain resume worthy skills by getting your Gladly certification.

Team Manager – Learn how to use Gladly everyday as a manager.

Administrator – Learn how to use and manage Gladly features as an administrator.

SIGN UP

Courses, Paths and More

Courses, Paths and more

From bite-size courses to learning paths, we have you covered.

Whether you are interested in personal and professional growth or resume-enhancing certifications, Gladly Academy can help you deliver radically personal service today and set your sights on new opportunities. Join and get access to a resource-rich, trusted learning platform to help you hone your skills.

LOGIN TO SEE MORE

Ready to expand your skills?

Knowledge shouldn’t cost you anything. Sign up and start learning for free.

SIGN UP

Gladly Services and Support FAQs


See Gladly in action

Turn your customer service into a loyalty engine.

First, tell us a bit about yourself.