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Gladly Connect Live
Gladly Connect Live 2025
Join 350 visionaries rewriting the rules of CX with AI innovation
Learn from 350 visionaries rewriting the rules of CX with AI innovation
Customer Experience
CX Hero Resources
Benchmark your customer support team’s performance
Real metrics from real Gladly customers.
March 25, 2025 - March 27, 2025
3950 S Las Vegas Blvd, Las Vegas, NV 89119
Book your VIP meeting at booth 758, test your AI skills, and win prizes. Reserve your spot for March 25-27
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Supercharge your customer experience at Shoptalk Las Vegas, March 25-27. Visit booth 758 to play our “AI or Agent” game and win luxurious swag from brands like TravisMathew and Alo Yoga. Book an exclusive meeting with Gladly to see how leading brands are revolutionizing customer service with AI.
See how top brands like Rothy achieved 93% CSAT with AI and cut handle times by 34%. Your success story starts with a conversation with us.
Test your AI knowledge with a fun game at booth 758 and win TravisMathew and Alo Yoga gear. Plus, sip drinks and explore customer service innovation with our experts.
Meet with our team to map out your customer service evolution. We'll show you how to leverage AI, boost team efficiency, and create experiences that drive revenue — all while reducing costs.
Shoptalk Vegas at Mandalay Bay 3950 S Las Vegas Blvd Las Vegas, NV 89119
Join CX innovators at Shoptalk from March 25 to 27. Play our AI game, win premium swag, and uplevel your CX strategy.