The Making of CX Heroes | Rothy’s Story
Head of Solutions Consulting
Head of Customer Experience
Today, most retailers have to choose between either delivering white glove customer service or scalable service. Meet CX Hero Lauren Inman-Semerau, Head of Customer Experience at Rothy’s, who will share her winning strategy to delight agents and customers alike.
After meeting Lauren, enjoy a tea, coffee, and pastry tasting with America’s Most Influential Bakery, Tartine.
Join us on December 9, 2pm ET/11am PT––space is limited, so register today.