Gladly Connect Live 2023

The ultimate CX event is back.

We’re thrilled to announce Gladly Connect Live 2023 – taking place in-person in New Orleans, LA, and virtually on May 9-10, 2023.

Join us as we bring together leading CX experts, CX enthusiasts, and customer service heroes to:

• Learn about new product innovations from the Gladly Product Management Team with the ability to ask questions and share direct feedback
• Be the first to dive into Gladly’s new agent-focused data report and get actionable insights for empowering support teams
• Hear winning CX strategies from the world’s most loved commerce brands to build lifelong loyal customers
• Gain practical insights for cutting costs and gaining efficiencies in your CX operations
• Tap into unrealized growth by turning your contact center into a revenue generator
• Make customer service your business strategy by extending it outside of the contact center
• Learn CX best practices from Gladly customers, partners, community members and peers from other commerce brands
• Elevate your customer service teams from agents to brand heroes and get early access to new research on agents expectations

Get a taste for what’s in store – check out last year’s conference to watch all the sessions on-demand.

Register today to receive updates on speakers, agenda, free swag, and more.