Gladly Connect Live 2023

Save the Date

May 9 - May 10, 2023
New Orleans, LA

Mark your calendars and save the date for Gladly Connect Live.
On-site in New Orleans and virtual

Save your spot


The ultimate CX event is back.

We’re thrilled to announce Gladly Connect Live 2023 – taking place in-person in New Orleans, LA, and virtually on May 9-10, 2023.

Join us as we bring together leading CX experts, CX enthusiasts, and customer service heroes to:

  • Learn about new product innovations from the Gladly Product Management Team with the ability to ask questions and share direct feedback
  • Be the first to dive into Gladly’s new agent-focused data report and get actionable insights for empowering support teams
  • Hear winning CX strategies from the world’s most loved commerce brands to build lifelong loyal customers
  • Gain practical insights for cutting costs and gaining efficiencies in your CX operations
  • Tap into unrealized growth by turning your contact center into a revenue generator
  • Make customer service your business strategy by extending it outside of the contact center
  • Learn CX best practices from Gladly customers, partners, community members and peers from other commerce brands
  • Elevate your customer service teams from agents to brand heroes and get early access to new research on agents expectations

Get a taste for what’s in store – check out last year’s conference to watch all the sessions on-demand.

Register today to receive updates on speakers, agenda, free swag, and more.

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