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The Making of CX Heroes | The Crate and Barrel Story

Ever wonder how some brands seem to have cracked the code to delivering impeccable customer service? Join our upcoming event with Crate and Barrel to learn how they’ve put the tools and practices in place to turn their service agents into heroes and make their customers fall in love with their brand.

You’ll also receive a free DIY mixology kit to enjoy along the way.

Key Takeaways

  • Learn how Crate and Barrel built a strategy to empower their agents to go above and beyond for their customers without sacrificing efficiency or productivity.
  • Hear first-hand stories of how Crate and Barrel CX heroes created customer moments to make connections and build brand loyalty.
  • Network with industry-leading brands and CX pros and ask questions about all things customer service.

Reserve Your Spot

Register today to ensure timely delivery of your kit.