< Radically Personal Blog

Sirius XM Launch Pad: Michael Wolfe talks start-ups and customer service

Gladly Team

Read Time

3 minute read

Tags

#Inside Gladly

Gladly was recently featured on Sirius XM LaunchPad from Penn Wharton Entrepreneurship to talk all things starting a company and transforming customer service.

Listen to Karl Ulrich and Gladly Co-Founder and VP of Engineering, Michael Wolfe, talk about what makes Gladly a unique kind of startup, with a dream team of serial entrepreneurs and a huge quantity of funding, who are out to change customer service software as we know it. This is not something two college dropouts in a garage even could do—and we avidly hope that Gladly succeeds.

https://soundcloud.com/user-634502599/customer-service-reinvented-karl-ulrich-talks-with-michael-wolfe-founder-of-gladly

[Read More: How to Listen to Customers Effectively]

Share

Stay up-to-date with the latest posts from Gladly.

Subscribed

Thank you for subscribing to the Radically Personal blog. A confirmation email has been sent to your inbox.

Recommended Blogs

5 minute read time

May 12, 2022

Why Big Brands Need Conversational Commerce

Smart digital brands set up their businesses to be able to capture sales that occur outside of the typical checkout cart—like in a live chat window.

5 minute read time

May 05, 2022

Developing a Customer Service Team for Shopify

The pros of developing a customer service team for Shopify are innumerable: from sales growth to customer loyalty, and future scalability. Here’s how to do it.

5 minute read time

May 02, 2022

Shopify SEO Basics for Ecommerce Brands

Acing the Shopify SEO basics, like keywords, site structure and indexing, will help online brands to grow a steady stream of customers.
Ready to see a personalized demo?

Fill out the fields below and a Gladly team member will be in touch.

First, tell us a bit about yourself.
Interested in learning more?
See Gladly in action.
Gladly