Gladly Named One of 2018’s Hottest San Francisco Startups Gladly Team 3 minute read #Inside Gladly Ready to see what radically personal customer service looks like? Sign up for a free demo with Gladly today. We’re thrilled and honored to be on Business Insider’s latest list of The 19 Hottest San Francisco Startups to Watch in 2018. At Gladly, we have a big, hairy, audacious goal to fundamentally shift the way companies and customers talk to one another – so tickets and case numbers become a thing of the past, and customers are treated as people not numbers. In our dream world, companies use Gladly to drive stronger, more personal relationships with their customers and agents are empowered to have natural, empathetic conversations while being way more productive and driving 5 star customer service. It’s incredibly exciting to see that vision, and the hard work behind it, being recognized. We look forward to continuously pushing the boundaries of what customer service looks like in the future, and make ourselves worthy of our spot on the list. [Read More: Customer Service RFP] Share