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10 Tips & Tricks to Optimize your Help Center Ahead of this Holiday Season
Katie Barnett
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Introducing the 2020 CX Efficiency Trends Report
Zareen Islam
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10 Ways to Provide a Modern IVR Experience
Michele Ewing
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Gladly + Stella Connect: Give Agents and Managers Instant Access to Customer Feedback
Andriy Mysyk
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Are We Expecting Too Much From Agents? Tips On Quality Assurance
Jeffrey Newman
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Reach Out To Customers In Bulk With Proactive Communications
Kyle Kacius
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How to Make Fans And Increase Customer Loyalty
Zareen Islam
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Staffing for Tickets is Less Effective Than You Think
Michael Hicks
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A Prescription For Happier Customers: Treat Them Like Patients
Zareen Islam
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How to Write an RFP For The Modern Customer Support Platform
Theresa Do
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