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How to Capture the Voice of Your Customers and Use it to Your Advantage
Ivette Black
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Customer Spotlight with KURU Footwear: Driving Sales While Reducing Contact Volume
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How the Crate & Barrel Family of Brands is Driving Revenue Through the Contact Center in Today’s Digital World
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Announcing the Latest Addition to Our Messaging Family: Instagram
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Gladly + Simplr: Scale Your Customer Service Team with Always-On Agents
Julian Terkaly
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Drive Online Sales with Proactive Chat + Customer Context
Kyle Kacius
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Gladly Certified as Shopify Plus Partner
Julian Terkaly
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Digital Experience is the New Flagship Store in Gladly’s 2021 Customer Expectations Report
Ivette Black
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Announcing Agent Status: Providing True Visibility into an Agent’s Day, Across all Channels
Zareen Islam
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Gladly + Thankful: Deliver Fast, Personalized Customer Experiences with the Help of Intelligent Automation
Travis Andrade
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